Guideline 4.9
Guideline 4.9 - Design: Apple Pay Branding Misuse
Our Take
Apple is rejecting your app because it uses the Apple Pay brand, logo, or mark in a way that doesn't conform to Apple's branding guidelines. Guideline 4.9 requires that apps offering Apple Pay use the official Apple Pay marks correctly and don't misrepresent the payment experience. Common violations include: using an outdated Apple Pay logo, creating a custom Apple Pay button instead of using PKPaymentButton, placing the Apple Pay mark on a non-white or cluttered background, using 'ApplePay' as one word instead of 'Apple Pay' (two words), or displaying the Apple Pay logo at a size smaller than Apple's minimum requirements. This rejection also covers cases where the app's marketing materials or screenshots suggest Apple Pay functionality that doesn't actually work, or where Apple Pay is presented as the only payment option without alternatives (Apple requires that Apple Pay be offered alongside other payment methods, not as the sole option). The fastest compliant path is to use Apple's official `PKPaymentButton` class for the payment button (which automatically conforms to branding guidelines) and follow Apple's Apple Pay Marketing Guidelines for any other use of the Apple Pay mark.
Resolution Guide
**Use PKPaymentButton** — Replace any custom Apple Pay button with `PKPaymentButton` from PassKit. This handles the correct logo, sizing, and dark/light mode automatically. In SwiftUI, use the `PayWithApplePayButton`.
**Fix text references** — Search your app for 'ApplePay,' 'apple pay,' 'APPLE PAY,' or any other incorrect casing. The correct format is always 'Apple Pay' (two words, both capitalized).
**Check logo sizing** — If you display the Apple Pay mark outside of PKPaymentButton (e.g., in a 'We accept' section), ensure it meets Apple's minimum size requirements (check the Apple Pay Marketing Guidelines for specific pixel dimensions).
**Verify background compliance** — The Apple Pay mark must appear on a clean, uncluttered background. Don't overlay it on busy images or patterns.
**Offer payment alternatives** — Ensure Apple Pay is offered alongside at least one other payment method (credit card, debit card, etc.). It should not be the only payment option.
**Update screenshots** — If your App Store screenshots show Apple Pay, ensure the branding in screenshots also conforms.
Prevention
Example Rejection Email
Before & After
Checkout screen has a custom green button with a white Apple logo and text 'Pay with ApplePay' in a custom font
Checkout screen uses the standard PKPaymentButton with .buy style, correctly rendering the Apple Pay mark per Apple's guidelines, alongside a 'Pay with Card' alternative
What changed: Always use Apple's official PKPaymentButton — it automatically handles correct branding, sizing, localization, and dark/light mode.
Community Solutions · 0
Sign in to share your solution.
More Guideline 4 (Design) rejections
- Guideline 4.0 - Design: App Does Not Include iOS Features
- Guideline 4.0 - Design: App Looks Like a Website
- Guideline 4.0 - Design: Apple Pay Button Not Following Guidelines
- Guideline 4.0 - Design: Blurry Icons or Low-Resolution Assets
- Guideline 4.0 - Design: Broken Layout on iPad
- Guideline 4.0 - Design: Content Clipped by Notch or Safe Area