Guideline 1.4.1
Guideline 1.4.1 - Safety: Drug Dosage Calculator Without Approved Entity
Our Take
Apple is rejecting your drug dosage calculator app because it doesn't come from an approved entity. Guideline 1.4.2 specifies that drug dosage calculators must come from a drug manufacturer, hospital, university, health insurance company, pharmacy, or other approved entity, or receive approval from the FDA or an international counterpart. This is a strict gatekeeping requirement — Apple wants assurance that dosage calculators will be maintained and updated over the long term, since incorrect dosages could harm patients. Independent developers publishing drug dosage apps without institutional backing will be rejected regardless of the app's accuracy. The entity requirement means the developer account itself should be registered as the approved organization, not just mentioned in the app's description.
Resolution Guide
Provide institutional documentation
If you're affiliated with an approved entity, submit documentation: hospital affiliation letters, pharmacy license, university research department backing, drug manufacturer partnership.
Register as an organization
Ensure your Apple Developer account is enrolled as the approved organization, not as an individual.
Submit regulatory clearance
If the app has FDA 510(k) clearance, CE marking, or equivalent, submit the documentation.
Pivot to reference information
If you can't obtain institutional backing, consider pivoting from 'dosage calculator' to 'drug reference information' with disclaimers that dosage should be confirmed by a healthcare provider.
Partner with an institution
Seek a partnership with a hospital, pharmacy school, or medical organization to publish the app under their name.
Prevention
Example Rejection Email
Consider Appealing
Appeal if you can provide documentation of your affiliation with an approved entity (hospital, university, pharmacy, drug manufacturer) or submit FDA/regulatory clearance.
Before & After
Independent developer publishes a drug dosage calculator under a personal developer account with no institutional affiliation
App republished under the developer's hospital employer's organization developer account, with letter of support from the hospital's pharmacy department
What changed: Drug dosage calculators require institutional backing — the developer account itself must be the approved entity.
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- Guideline 1.1.6 - Safety: False Information or Fake Features