Guideline 1.4.1
Guideline 1.4.1 - Safety: Medical App Accuracy Claims
Our Take
Apple is rejecting your app because it makes health measurement claims that can't be validated, or it could provide inaccurate medical data. Apps claiming to measure blood pressure, blood glucose, blood oxygen levels, body temperature, or take X-rays using only the phone's sensors are explicitly not permitted. This rejection applies broadly to any health, fitness, or medical app that makes accuracy claims without disclosing methodology, or that could mislead users into making medical decisions based on inaccurate data. Even legitimate health apps need to include 'consult your doctor' disclaimers. If your medical app has received regulatory clearance (FDA 510(k), CE marking, etc.), you can submit documentation to support its claims. But for apps using only the phone's built-in sensors to make medical measurements, there's no path to approval.
Resolution Guide
Remove impossible measurement claims
If your app claims to measure BP, blood glucose, or blood oxygen using only the phone camera/sensors without approved hardware, remove these features entirely. There is no workaround.
Add methodology disclosure
For legitimate health measurements (heart rate via camera, step counting via accelerometer), clearly disclose the methodology and accuracy limitations.
Add medical disclaimers
Include prominent disclaimers: 'This app is not a medical device,' 'Consult your healthcare provider before making medical decisions,' 'Results are estimates and should not replace professional medical advice.'
Submit regulatory clearance
If your app uses approved external hardware (Bluetooth blood pressure cuff, glucose monitor, pulse oximeter), submit the regulatory clearance documentation in the Review Notes.
Separate wellness from medical claims
Frame features as wellness tracking ('track your fitness trends') rather than medical measurement ('measure your blood pressure').
Prevention
Example Rejection Email
Consider Appealing
Only appeal if you have regulatory clearance (FDA 510(k), CE marking) or are using approved external hardware for measurements. Submit documentation with the appeal.
Before & After
App claims to 'Accurately measure your blood pressure using just your phone camera — no equipment needed!'
Blood pressure measurement feature removed. App now says 'Track your heart rate trends (estimated via camera). This is not a medical device — consult your doctor for accurate measurements.'
What changed: Blood pressure measurement via phone camera alone is explicitly prohibited. Heart rate estimation is acceptable with proper disclaimers.
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