App Store Reject

Guideline 3.1.2

Guideline 3.1.2 - Subscriptions: Missing Auto-Renewal Disclosure Language

Low RiskEasyTypical Fix: 1-2 hours0 Reports
Also known as:Missing auto-renewal disclosure in subscription flowNo cancellation instructions provided in purchase flowSubscription screen lacks required renewal languagePayment charge disclosure missing from subscription UI

Our Take

Apple is rejecting your app because the subscription purchase flow does not include the required auto-renewal disclosure language. Specifically, Apple requires apps to clearly state that the subscription will automatically renew, how to manage or cancel the subscription, and what happens if the user does not cancel before the renewal date. This is a compliance checklist rejection -- Apple has a set of required informational elements that must appear in the purchase flow, and missing auto-renewal language is one of the most commonly omitted. However, it should be noted that Apple has eased some of these policy requirements during the last few years, provided your purchase flow includes language describing the same effect as these terms. For example, if your app says "7 days free, then $39.99/year" and includes a cancellation flow in your app settings, then this is often accepted as meeting the requirements of this rejection. Many developers assume the StoreKit confirmation sheet covers this, but Apple also expects the information on your own paywall UI.

Resolution Guide

01

**Add specific pricing terms** -- Include language on your paywall UI that describes the terms of your subscription: 'X days free, then $39.99/year.'


02

**OR: Add the required disclosure text** -- Include the following information on your paywall, typically as smaller text below the subscription options:

  • 'Subscription automatically renews unless cancelled at least 24 hours before the end of the current period.'

    • - 'Payment will be charged to your Apple ID account at confirmation of purchase.'

    - 'You can manage and cancel subscriptions in your Account Settings.'

    - The renewal price and period.

    03

    **Use Apple's template language** -- Apple provides recommended language in the App Store Review Guidelines and the auto-renewable subscription documentation. Using their exact phrasing reduces rejection risk.


    04

    **Make it visible but not dominant** -- The disclosure text should be readable and not hidden (no need to scroll past the fold), but it does not need to be the most prominent element. Small gray text below the purchase options is typical.


    05

    **Consider SubscriptionStoreView** -- Apple's `SubscriptionStoreView` automatically includes all required disclosure language. If you can use it, it eliminates this category of rejection entirely.


    06

    **Localize the disclosure** -- If your app supports multiple languages, translate the auto-renewal disclosure into each supported language.

    Prevention

  • Use SubscriptionStoreView for automatic compliance
  • If building a custom paywall, include Apple's recommended disclosure text from the start
  • Maintain a checklist of required subscription information elements

    • Example Rejection Email

    From:Apple App Review Team
    Subject:Guideline 3.1.2 - Subscriptions: Missing Auto-Renewal Disc
    Guideline 3.1.2 - Business - Payments - Subscriptions The app's subscription purchase flow does not include all required information about auto-renewable subscriptions. Specifically, the subscription screen does not clearly disclose: - That the subscription automatically renews - How to manage or cancel the subscription - That payment will be charged to the Apple ID Account at confirmation of purchase Next Steps: Please update the subscription purchase flow to include all required auto-renewal disclosure language. You may use SubscriptionStoreView to automatically include all required information.

    Before & After

    Before — Rejected

    Subscription screen shows 'Monthly Plan $9.99' and 'Yearly Plan $79.99' with Subscribe buttons but no auto-renewal language, no cancellation instructions, and no payment charge disclosure

    After — Approved

    Below the subscription options, small text reads: 'Subscription automatically renews. Cancel at least 24 hours before the end of the current period.'

    What changed: Every custom subscription paywall must include auto-renewal disclosure, cancellation instructions, and payment charge language.

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