Upload Screenshots

Don't know your guideline code? Upload a screenshot of your rejection email and let AI do the work.

Supported formats

PNG, JPG, WEBP, and HEIC images up to 10 MB.

How it works

1

Upload your screenshot

Drag and drop your rejection email screenshot into the upload area, or click to browse for a file.

2

OCR extracts the text

Optical character recognition reads the text from your image. You'll see the extracted text as it's processed.

3

AI categorizes and matches

The AI identifies the rejection type, guideline code, and matches it against our database of known rejections.

4

View your results

If a match is found, you'll be linked directly to the resolution guide. If it's a new rejection type, you can sign up to be notified when it's published.

Privacy

Your screenshot is processed and then deleted. Only the extracted text is retained for matching purposes. We do not store your images long-term.

Processing status

After uploading, a visual stepper shows the current stage: Uploaded, Extracting text, AI analyzing, Categorizing, and Complete. You can track all your uploads on the dashboard.